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Sep

2008


Welcome to the September edition of our Bali Dynasty Resort Newsletter.

In this months' Newsletter we share with you our Indonesian Independence day trip to East Bali to visit the children we support there. We get up close and personal with some of our top employees and look at some guests' comments on their stay with us and of course give you all the latest happenings around the resort

We have news about Bali's special Kuningan day and tennis fans will be in for a treat with the upcoming Commonwealth Bank Tennis Tournament.
Also in this edition we announce the results and first winner of our Bali Dynasty Survey Lucky Draw.
We hope you enjoy the read and look forward to seeing you soon at the Bali Dynasty Resort.



In This Issue

In This Issue

Shanghai Chicken at Golden Lotus

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No one can quite agree on the origins of Sesame Chicken  There's even some confusion about whether the dish originated in Shanghai or Szechuan as it bears little resemblance to any native Chinese cuisine from those areas.
Although its origins are a mystery our experienced chefs at Golden Lotus prepare their Sesame Chicken using a famous Shanghai recipe.
The dish is served in two preparations:-
1. The Chicken skin is cut thinly into small slices and wrapped in a Chinese pancake with spring onion, cucumber and black bean sauce is added to taste.
2. The shredded Chicken meat is then fried with black pepper sauce.
The dish is traditionally served with white rice and steamed broccoli.

You can now enjoy Shanghai Sesame Chicken as one of Golden Lotus signature dishes from the 1st August to 31st October for the discounted price of only Rp.170,000++ available for Lunch and Dinner.

Service Charge

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As you are aware when you are staying in the resort all our prices are listed inclusive of service charge (10%) and Taxes (10%). Many restaurants and establishments will often quote ++ prices and then have a fine small print at the bottom of the menu indicating the % to be added to the total bill.

Many guests ask what happens to the service charge? The service charge is accumulated on a monthly basis and equally divided between all staff (excluding senior management). As you can imagine; when we are enjoying good business levels, this can make a substantial difference to an employees take home pay and what a great way to motivate the employees and show them gratitude for their extra effort in delivering higher sales!

 

How did our Survey Go?

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Last month we had a great response to our survey about whether guests prefer a bathtub to a shower. As we consider future improvements, it is essential that we are able to understand our guests expectations and thats why we ask you to give us your feedback through our new online survey.

Overall 62% of the respondents indicated that they preferred a walk in shower cubicle to that of a bathtub with shower. Nearly 73% of the respondents normally stay in a "couple" room type as opposed to a family room. However only 52% of those occupying Family rooms indicated that they preferred a walk in shower cubicle as opposed to a bathtub with shower.

Each time we do a survey we will announce a winner the following month, and for this month we are pleased to announce the winner was John Richardson from Australia who wins a Buffet Dinner for two to be taken on his next visit to our Resort!

Thanks again for the great response!

Our visit to East Bali

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Every August 17th, Indonesian Independence day, the Bali Dynasty Staff & Management visit the children of the East Bali Poverty Project, which the hotel supports.
The children were once again well turned out in their school uniforms. The day started with the formal protocol of the flag raising ceremony and when the formalities were finished the fun began. First it was a sack race, then a relay race, then a cracker eating competition. It was interesting to see how competitive the children were.

After the games all the children received a toothbrush and toothpaste each and Apples, Oranges and Towels donated by the Bali Dynasty Resort.
Then the cabaret began and the children amazed us all with their dancing and singing skills. Also interesting to note that there were Balinese dancing, why is that so odd you may ask, well the children were never exposed to traditional Balinese dance as they had never left their villages before.


One of their Cabaret Dramas that really moved us was about how global warming and development is impacting life in their village as the village cows will have no more grass to eat and a scenario of the outsiders attempting to cut down the villages last tree. A very strong message from the children which was very emotional to watch.
To complete the day, Trophies were given to the winners of the games and scholarships were presented personally to the children by EBPP Founder & Chairman Mr. David Booth.
Congratulations to all the winners!
You can support Bali Dynasty Resort's Charity effort by making donations to the account listed on our website or buy joining Gracie Kelly's Charity Quiz nights every Tuesday and Thursday, by purchasing Bali Dynasty Resort Merchandise, or making a donation in the donation boxes around the hotel.
Donate and make a Difference!

Kuta Carnival (18th to 26th October)

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October 18th to 26th has now been announced as the official dates of the Annual Kuta Carnival. One week of music dance and sports activities followed by a Food Festival featuring all of Balis top restaurants.
Gracie Kellys will be amongst the participants at the Carnivals Food Festival offering icy cold Bintang and our signature Beef & Guinness Pies.
The Carnival culminates with a Street procession showcasing not only Balis diverse cultures, but also featuring Balis very own Harley Davidson Club, Vintage Car and Motorbike club and much much more.
The organisers promise this years event to be bigger and better than before!
If you are in Bali during the event make sure you drop by the Gracies stand for a Cold Beer and a Pie!
Gracie Kelly's open daily for Lunch and Dinner with Live Entertainment nightly.

Commonwealth Bank Tennis

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With prize money of US$600,000 plus other bonuses, South East Asia's biggest tennis tournament, the Commonwealth Bank Tennis Classic will once again feature a rich collection of tennis talent, with many exciting new names joining the familiar faces who make the premier tennis event of South-East Asia an essential stop on the Sony Ericsson WTA Tour.
South East Asia's biggest tennis tournament, the Commonwealth Bank Tennis Classic, will be held from the 7th 14th September at the tennis courts of the Grand Hyatt in Nusa Dua, Bali.
The Tournament includes many of the pacesetters of 2008. As well as many players who have earned titles this year, there are several who have claimed stunning upsets at the highest level, including headline-grabbing victories at the Grand Slams held in Melbourne, Paris and London.
Bali will showcase upcoming players set for stardom in the world of Women's tennis, with big names such as Nadia Petrova, Swiss left-hander Patty Schnyder, Daniela Hantuchova, Tamarine Tanasugarn, Flavia Pennetta, Zheng Jie, Francesca Schiavone, Peng Shuai and Alla Kudryavtseva all expected to take part.,
The Commonwealth Bank, in its second year as the title sponsor, will also be hosting many activities around the main event featuring many famous Tournament personalities..
For more information visit the official website on : www.bali-wtatour.com  
Tickets for the Competition will also be available at the Bali Dynasty Resort.

Still great value for Money!

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As some of you might have been aware, towards the end of last year all hotels were having difficulties in get wines and liquor supplies due to some changes and restructuring in the authorised distributors.

Of late certain supplies have been more difficult to come by once again and combined with the increase in fuel (up 27%) we are seeing the base liquor prices from the suppliers increase anything from 15 -30%. Imported liquor carries a tax of as high as 200% and this is why it is a common known fact for some time, that your drink bill will often outweigh your food bill when dining out!
From the 2007 guest comment card summary, food and beverage value for money within the resort scored well with 84% indicating food was value for money and 79% indicating beverage was value for money.
Our objective as a resort is to provide an array of different experiences throughout our five bars and restaurants to suit all tastes and budgets and we will continue to  endeavour to do that as best we can through our promotions and happy hours. Despite the negatives on the liquor situation, Bali is still for many, exceptional value for money and an increasingly popular destination. Where else could you feed a family of four in a four star hotel for less than US$4 per person from a buffet!?

Ubud Writers & Readers Festival 2008

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The overwhelming success of the Ubud Writers and Readers Festival 2007 has confirmed its reputation as one of the largest and most prestigious literary events in Southeast Asia, and has paved the way for even more exciting literary encounters in 2008.
Commencing on the 14th to 19th October, as always youre sure to find a spicy feast of writers. With a packed programme of workshops, book launches, discussions, literary lunches, dinners and cocktails, poetry, dance performances, music and social events to heighten the unique flavour of the festival.
And if that is not enough, the Festival in 2008 will take to the streets, literally, with international street performers matching their wits against Ubuds youth in a carnival of skill and artistry.
All held in stunning venues in the quiet beautiful hill town of Ubud, now re-inventing itself as an international rendezvous for writers, poets, painters and artistes from all parts of the world.
Now in its 5th year, the underlying theme for the 2008 Festival will be Us and Them. Together with established writers and emerging writers who will confront the issue of cultural collisions.
A literary encounter like no other, it all adds up to a tropical heat wave of inspiration and excitement!
For more information visit www.ubudwritersfestival.com
Day trips to Ubud can be arranged at our Guest Activity Center or hire a car for the day at our Transport Rental Desk at the Lobby.

The Balinese celebrate Kuningan

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Falling 10 days after Galungan, Balinese Hindu followers celebrated their prosperity day of Kuningan on August 30th. This celebration is one of the most important events on the Hindu calendar and a very special spiritual time for visitors to the island to witness.
To the Balinese, Kuningan Day is the time for commemoration as the spirits of their ancestors return to heaven after ten days of dwelling on earth. The Balinese express their gratitude to the Gods, ancestral temples are cleaned, special offerings are made, and dances are performed.

During this time the Balinese also celebrate the triumph of good over evil and also see this as a period of introspection and self-correction.
Every village in Bali celebrates Kuningan in grand style, with several parts of Bali holding colorful festivals.
The ritual provides an unprecedented opportunity for tourists to witness how local Hindu followers perform their rituals.
One of the largest temple ceremonies to witness is always held at Sakenan Temple located in Serangan Island, known locally as Turtle Island. Situated in the southern part of Bali near Sanur.

Attraction of the Month - Waterbom Park

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Located on Jalan Kartika Plaza, a five minute walk from Bali Dynasty, youll find exciting water slides that slice through 3.8 hectares of landscaped tropical parks providing hours of fun and entertainment for the young and young at heart with thrilling activities on land and in water.
The world-class slides and rides are built and maintained to strict international safety standards. An advanced salt chlorination technique is soft on the environment and on your skin. They also provide a roving photographer to capture your fun on film.
For relaxation, you can drift leisurely in a tube raft or go for a tranquil dip in inviting blue pools, or a soothing massage or spa treatment is the ultimate way to unwind.
Set your own pace for a day of fun in the sun or relaxation in the shade; and perfect for the whole family. Theres a choice of dining outlets and a swim-up bar for tropical drinks. Open from 9am - 6pm, same day re-entry is available. Children under 12 must be accompanied by an adult. The Bali Dynasty Resort offers preferential discounts through the Guest Activity Centre for entry to Waterbom Park and Spa

Employee Profile - Froggy

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Froggy from Recreation is one of our popular Pool Motivators. Most guests will know Froggy as a fanatical Manchester United fan. We still havent worked out why he named his daughter Chelsea? Born in Denpasar, Froggy has worked for Bali Dynasty Resort since 1999. Apart from English football Froggy s favourite pastime is fishing.





Employee Profile - Anom of Gracies

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Anom joined Bali Dynasty Resort in 1992 and is currently the happy smiling face behind the bar at Gracie Kellys on most evenings. His easy going style and helpful nature has won him lots of praise from hotel guests and visitors to Gracies alike. Anom is married with a 13 year old child and lives in Denpasar. Apart from his busy family life Anom likes listening to music and sport in his spare time.




Guest Feedback

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The staff are very helpful. Our girls felt very comfortable and only wanted to eat at the hotels restaurants. We liked the themed nights at the Tropical Cafe and the food at the Golden Lotus was superb.
Ms. S. Australia.

The buffet breakfast was beautiful every morning with a lot of food to choose from. The Tropical Cafe next to the pool served beautiful food (pizzas, club dynasty sandwiches) and my three girls did the Kids Pizza making lunch, cooking pizzas with your chef and loved it.
Mrs M. Australia.

Thanks Steve for a great quiz night and helping the poor children in Bali. Keep up the good work.
Gracie Kellys is a wonderful, fun night. Loved the band and the Bongo playing Chef. We have told all our friends in Australia about them. Thanks to everyone at the hotel.
Mrs. P. Australia.

We would like to comment on Harry & Froggy, the Pool Motivators. They are wonderful people and excellent with the children. They deserve recommendation for exceptional service.
Mr. D. Holland.

The food was of a very good quality and the service was excellent. Enjoyed our afternoon and nightly coffee in the DLounge. The two ladies working there were very professional and friendly.
Mr and Mrs L. UK

It was a perfect arrangement having the Buffet for Breakfast & Dinner. We were able to pick what we wanted. Also very good that kids eat free.
Mrs. F. Australia.